Certifications HUB | The Bedrock Group Advisors

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Choose Your Path

Welcome to The TBGA Medicare Certification HUB

This is the location where you can access everything needed for certifications. Below is a comprehensive list of carriers and resources.

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AHIP MEDICARE + FRAUD WASTE, ABUSE

CARRIER CERTIFICATION LINKS

NATIONAL CARRIERS

CARRIERS BY STATE

MEDICARE CARRIER CERTIFICATION BROKER SUPPORT CONTACTS

NATIONAL CARRIERS

United UHC Medicare certification modules (Jarvis Knowledge Center)

UHC Medicare certification modules (Jarvis Knowledge Center)

Humana - MarketPoint University

Humana MarketPoint University (certification/training access)

Aetna / CVS - Producer World

Producer World (includes certification access after login)

Aetna / CVS - Individual Medicare Certification

Aetna Individual Medicare certification login (separate credentials)

Elevance Health (Anthem/BCBS brands) - Get Certified

Elevance Health Medicare certification training

Anthem - Broker Connect

Anthem Medicare training & event resource center

Cigna - CignaForBrokers portal

Cigna for Brokers portal (learning/resources; Medicare training varies)

Wellcare (Centene) - Certifications via Workbench

Centene Workbench via SSO for Wellcare Annual Certification Training (ACT)

Molina - Molina Agent Center

Molina broker/agent resource center (Medicare training & portal access)

LOCAL CARRIERS BY STATE

ALABAMA

Local Blue (BCBS) Blue Cross and Blue Shield of Alabama

ARIZONA

Blue Cross Blue Shield of Arizona

ARKANSAS

Arkansas Blue Cross and Blue Shield

CALIFORNIA

Anthem Blue Cross

Blue Shield of California

COLORADO

Anthem Blue Cross and Blue Shield Colorado

CONNECTICUT

Anthem Blue Cross and Blue Shield Connecticut

DELAWARE

Highmark Blue Cross Blue Shield Delaware

FLORIDA

Florida Blue

GEORGIA

Anthem Blue Cross and Blue Shield of Georgia

IDAHO

Blue Cross of Idaho

Regence BlueShield of Idaho

ILLINOIS

Blue Cross and Blue Shield of Illinois

INDIANA

Anthem Blue Cross and Blue Shield Indiana

IOWA

Wellmark Blue Cross and Blue Shield

KANSAS

Blue Cross and Blue Shield of Kansas

KENTUCKY

Anthem Blue Cross and Blue Shield Kentucky

LOUISIANA

Blue Cross and Blue Shield of Louisiana

MAINE

Anthem Blue Cross and Blue Shield of Maine

MARYLAND

CareFirst BlueCross BlueShield

MASSACHUSETTS

Blue Cross and Blue Shield of Massachusetts

MICHIGAN

Blue Cross Blue Shield of Michigan

MINNESOTA

Blue Cross and Blue Shield of Minnesota

MISSISSIPPI

Blue Cross & Blue Shield of Mississippi

MISSOURI

Anthem Blue Cross and Blue Shield of Missouri

Blue Cross and Blue Shield of Kansas City

MONTANA

Blue Cross and Blue Shield of Montana

NEBRASKA

Blue Cross and Blue Shield of Nebraska

NEVADA

Anthem Blue Cross and Blue Shield Nevada

NEW HAMPSHIRE

Anthem Blue Cross and Blue Shield New Hampshire

NEW JERSEY

Horizon Blue Cross and Blue Shield of New Jersey

NEW YORK

Anthem Blue Cross Blue Shield (Empire)

Highmark Blue Cross Blue Shield of Western New York

Highmark Blue Shield of Northeastern New York

Excellus BlueCross BlueShield

NORTH CAROLINA

Blue Cross and Blue Shield of North Carolina

NORTH DAKOTA

Blue Cross Blue Shield of North Dakota

OHIO

Anthem Blue Cross and Blue Shield Ohio

OKLAHOMA

Blue Cross and Blue Shield of Oklahoma

OREGON

Regence BlueCross BlueShield of Oregon

PENNSYLVANIA

Capital Blue Cross

Highmark Blue Shield

Highmark Blue Cross Blue Shield

Independence Blue Cross

RHODE ISLAND

Blue Cross & Blue Shield of Rhode Island

SOUTH CAROLINA

Blue Cross and Blue Shield of South Carolina

SOUTH DAKOTA

Wellmark Blue Cross and Blue Shield

TENNESSEE

BlueCross BlueShield of Tennessee

TEXAS

Blue Cross and Blue Shield of Texas

UTAH

Regence BlueCross BlueShield of Utah

VERMONT

Blue Cross and Blue Shield of Vermont

VIRGINIA

Anthem Blue Cross and Blue Shield Virginia

CareFirst BlueCross BlueShield

WASHINGTON

Premera Blue Cross

Regence BlueShield

WEST VIRGINIA

Highmark Blue Cross Blue Shield West Virginia

WISCONSIN

Anthem Blue Cross and Blue Shield Wisconsin

WYOMING

Blue Cross Blue Shield of Wyoming

BROKER SUPPORT CONTACTS

Aetna

Broker Support Phone: 1-866-714-9301 (Mon-Fri, 8 AM-8 PM ET)
Support Email: BrokerSupport@aetna.com
Notes: Support covers Producer World access, cert questions, marketing portal help, and general broker inquiries.

Humana

Agent / Broker Support (General): 800-232-2006 (Mon-Fri)
Alternative Agent Support Mentioned: 800-309-3163 (Humana support line)
Notes: These numbers are broader Humana agent/broker support — specific certification questions may be routed here or through MarketPoint University once agent logged in.

United Healthcare

Medicare / Producer Support: 1-888-381-8581
Alternative UHC Broker Line (Medicare Solutions Ops): 888-381-8581
Notes: This line is generally for agent support — certification access issues often routed here or through Jarvis help center once logged in.

Cigna

Agent/Broker Assistance Line: 866-442-7516
Notes: This is Cigna’s agent support line including certification, contracting, and producer university resources.

Molina Healthcare

Medicare Broker Support: 866-440-9788
Notes: Dedicated support line for Medicare brokers — useful for certification questions, portal access, and contracting guidance.

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